Director - BPO, Ecommerce, Strategy & Operations

Job Summary

Advertiser Salary / Rate Posted
Polar Recruitment Services Ltd £100,000
17th November 2021
Location Start Date
Surrey
Type Job Sector
Permanent Management & Executive

BPO Director - Ecommerce, Strategy & Operations

Up to £130k per annum plus 15% bonus.

WFH & site based.

Working within one of the best known and admired brands in the world, you will join their growing business in the Front Office domain - this will include the marketing, sales and services functions, contributing to the Front Office procedure and service improvement. Also you will act as an authority in consultancy work with direct reports to the executive level.

Any previous consulting work within IBM, Accenture or Deloitte would be highly desirable.

BPO Director key accountabilities:

      • To manage existing ITO/BPO operations in ecommerce, customer service and digital marketing.
      • Developing new businesses in areas of customer analytics and BPO services in digital marketing, e-commerce and customer service.
      • Carrying out capability development, including hiring and up skilling of existing resources to meet future needs of business expansion.
      • Working closely with various stakeholders in sales &…

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