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2nd Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£29,000 - £31,000
4th January 2022
Location
Start Date
London
Type
Job Sector
Permanent
IT
2nd Line Support Engineer
Up to £31,000 per annum + great benefits and career prospects
You will work for one of the largest and most admired IT brands in the world with full access to courses and accreditation's you can use to progress in your career. You will work on site in London.
2nd Line Support Engineer Job summary:
As the 2nd Line Support Engineer you will troubleshoot hardware and software based issues across laptops, desktops and mobile devices across Windows, Apple and Android operating systems.
You will be re-imaging PC's, floor walking to assist users, setting up new hires and escalating issues to high level teams when needed. The role will include supporting managers, CTOs and other VIPs so experience in that area would be beneficial.
2nd Line Support Engineer Essential Skills:
Experience troubleshooting Windows 10
Hardware support experience including part replacement
Active Directory Group Policy
Ticket Management using ServiceNow, Workday or similar
