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Senior North America Travel Specialist
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£26,000 - £30,000
4th January 2022
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
We are looking for a Senior North America Travel Specialist based in South West London. You will take responsibility for all existing and future clients experiences for our client, from making the moment clients initially contact us through the various channels, arranging and confirming their trip, making contact upon their return, and setting up the next experience.
Using in-depth knowledge of the destination, personal insight and using the full resource of our client, the service delivered should be consistently exceptional. This is measured through an ability to covert enquiries into profitable sales and deliver against expectations of consistently high client satisfaction and promote repeat business.
JOB DESCRIPTION:
Respond to all new sales enquires within 2 hours, be they received via email, online, LiveChat or via telephone message.
To answer all telephone calls expediently, professionally, and politely, including those overflowing from other teams.
