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IT Team Leader
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£37,000 - £38,000
18th March 2022
Location
Start Date
Lancashire
Type
Job Sector
Permanent
IT
IT Team Leader
Up to £38,000 + benefits
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an IT Team Leader based on site in Preston.
IT Team Leader Job Summary:
As the IT Team Leader you will be the initial management escalation point for everyone within the command centre. manage ServiceNow tickets working to ensure SLA's are met, update customers on the progress of their issues. You will lead the creation of product support lifecycles.
You will support the Major Incident Management team leading the technical support groups as well as providing management reporting for internal and customer stakeholders.
Essential Skills:
Experience with monitoring tools
Experience leading a team
Ticketing Tools experience, preferably ServiceNow
VMware vCenter
Windows Server
Windows Desktop
Must be able to gain SC Clearance
Desirable:
RedHat
Hours:
12 hour shifts, either 07:00 - 19:00 / 19:00 - 07:00 or 06:00 - 18:00 / 18:00 - 06:00 on a rota basis i.e: 2…
