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Homeworking Business Travel - Out of Hours Consultant
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£29,000
1st April 2022
Location
Start Date
Hampshire
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Remote Business Travel Out of Hours Consultant required for successful Travel Management company . If you are a Business Travel Out of Hours Consultant looking for a New Challenge, then please apply? You must be able to work with minimal supervision within the existing Business Travel Team, providing Travel Services to the existing Business Travel Clients.
Job Description:
To manage all calls to the emergency number during your shift ensuring any calls coming in are answered within 5 rings (8 rings if it is a call waiting) and all call backs are made within a 1-hour window
To manage the dedicated mailbox and ensure are answered or passed back to the day team at the end of the shift.
To ensure the phones are switched over correctly at the start and end of each shift to ensure continuity
First and foremost, ensure all client contact during the shift is answered and responded to (Variable)
Based on call volumes - all down time should be used to deal with administration queries as detailed in…
