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Senior Aftersales & Operations Consultant
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£20,000 - £22,000
13th May 2022
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
I have a fantastic opportunity for an Aftersales & Operations Executive with a keen eye for detail to join an established travel company in North London.
As an Aftersales & Operations Executive you will be dealing with back-office amendments and providing an excellent customer service to the travel trade. If you are looking for a new challenge and to further your Operations experience within the travel industry, please apply now!
DUTIES AND RESPONSIBILITIES:
To deal with schedule changes from airlines
To resolve issues raised by telephone calls or emails from travel agents quickly and efficiently
To investigate and understand issues relating to requests from travel agents
To amend or cancel reservations and to effectively action these requests
Amending flying dates, up grading tickets, route changes, name changes, refunds and seat/meal request
Amend hotel, car hire and transfer reservations
To ensure that booking processes are streamlined by efficiently using queues, booking notes and email…
