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Customer Service Executive
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£23,000
13th June 2022
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you an experienced Customer Service Executive?
Are you passionate about providing excellent Customer Service?
We have an exciting new opportunity for a Customer Service Executive to join our Client based in South West London. Responsible for being the first point of call for customer queries via both telephone and email, to efficiently track, monitor and resolve all customer inbound queries in a timely manner.
The Job:
Provide clear and accurate service and support by dealing efficiently and politely with all telephone, email, and internet inquiries.
Manage customer queries, requests and complaints through both email and telephone calls to a successful and timely resolution.
Deliver a professional and engaging 'front of house' service to our guests and hosts
Resolve all issues by telephone as far as possible and maintain personal ownership for any which are passed to other teams for resolution
Provide timely and accurate information to guests and hosts to minimise queries and complaints…
