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Customer Services Executive
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£24,000 - £25,000
14th June 2022
Location
Start Date
Bristol
Type
Job Sector
Permanent
Customer Service & Call Centres
Customer Service Executive Bristol £24k to £25k p.a. + benefits + bonus
Do you have excellent customer service skills? Are you professional and confident on the phone? Come and work for a market disrupting law firm specialising in Estate Planning.
Full time role with possibility of part time hours for right candidate.
The Role
As Customer Service Executive / Sales Support Coordinator you will be calling customers, at the start and end of their Estate Planning journey and providing administrative support to the legal team. (Although not a core part of your role there is the opportunity to generate some new business.) Your responsibilities will include:
calling warm leads to book initial appointments
promoting / explaining company service to customers
gathering information from customer / providing Estate Planners with detailed handover notes
maintaining accurate records / documentation
ensuring customers are comfortable using online customer portal
