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1st Line IT Support
Job Summary
Advertiser
Salary / Rate
Posted
threepeople
£20,000
20th June 2023
Location
Start Date
Bristol
Type
Job Sector
Permanent
IT
1st Line IT Support Bristol £20,000 p.a. + benefits
Kick start your IT career with Bristol based IT support company. Opportunity to progress and develop your IT support skills across a varied client base
Could suit IT savvy school or college leaver. Full or part time considered for right candidate
THE ROLE
As 1st Line IT Support, you will provide telephone and remote help desk support to clients, troubleshooting IT software, hardware, and networking issues, escalating IT issues where necessary to senior support team members. Other duties include:
assisting and logging query responses
installing / configuring client hardware, operating systems, and software.
using Cloud-based systems ( Microsoft 365 portals ) for setting up accounts
supporting / maintaining Microsoft 365 on Windows 10/11 operating systems
basic windows server tasks /administration in an Azure and Domain environment
building good working relationships with customers and suppliers
