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Reservations Consultant (German Speaking)
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£35,000 - £40,000
14th July 2023
Location
Start Date
London
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
Are you a fluent German speaker?
Do you have experience using a GDS system (Sabre, Galileo or Amadeus)?
This leading Travel Technology company are seeking new additions to its reservations team to work remotely as a full time Reservation Consultant.
As a Reservation Consultant, you will be working as part of a dedicated team using your language skills to provide a high touch service to German speaking clients.
DUTIES:
Assisting travelers with personalised travel support before, during and after travel.
Assisting with basic cancellations, changes, and updates to hotel, flight, car and rail bookings.
Provide accurate and detailed fare information for hotel, flight, car and rail bookings, as needed.
Ensure traveler requests are responded to within SLA requirements by comfortably navigating between chat and phone systems and our online travel tool.
Follow company, client and vendor procedures and policies while providing the highest level service to our travelers
