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Deskside Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£27,000 - £28,290
16th October 2023
Location
Start Date
Somerset
Type
Job Sector
Permanent
IT
Deskside Support Engineer
Up to £28,290 per annum
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil.
Job Summary
As the Deskside Support Engineer, you will provide on-site desktop support for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices.
As the site is very large you will need a Driving License, it is also a possibility that may have to give some support to other nearby sites, however this is unlikely.
Deskside Support Engineer Duties include
Provide mobile device support
Software deployment
Handle customers inline with SLA and escalate if needed
Provide hardwaresoftware break fix support across a range of devices
Provide efficiency recommendations when immediate problems arise
