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Desktop Support Engineer - Level 3
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£28,290
11th January 2024
Location
Start Date
Carmarthenshire
Type
Job Sector
Permanent
IT
As the Desktop Support Engineer - Level 3, you will be working within one of the largest and best-known IT brands in the world where you will be deal directly with clients in a friendly and highly confident manner.
The role will involve you in troubleshooting known and unknown hardware & software issues related to desktop, laptops, workstations, peripherals, and associated accessories - providing VIP support and building and deploying PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general IT tasks.
In addition, you will work comfortably in the comms areas, providing 'Hands and Eyes' support to other teams and support a 1 in 2 on-call rota for the site for any out of hours incidents.
Skills & experience:
Knowledge of current and past Microsoft windows operating systems.
Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc.)
Experience in Windows imaging techniques (Network & Local.)…
