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Deskside Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£28,000 - £31,000
21st February 2024
Location
Start Date
Gloucestershire
Type
Job Sector
Permanent
IT
Deskside Support Engineer
Polar Recruitment are currently recruiting on behalf of a global leader in the IT Services sector for an experienced Deskside Support Engineer to be based at a prestigious customer site, providing on-site IT support and remote support for customer satellite sites, including installation, support, and service/repair of IT Systems/equipment.
Deskside Support Engineer - Responsibilities:
Incident management & resolution
IMAC (Installations, Moves and Changes)
Onsite Hardware Break/Fix support (Dell) and manage OEM warranty provider
Remote support for satellite sites
Mobile device support
Maintain/update network infrastructure
Coordinate MFD and network Printer installs
Peripheral support
IT Asset/Stock equipment management
Instruct customers in the operation and maintenance of systems/equipment
Project support as required
Act as a central point of contact for the customer
Deskside Support Engineer - Skills & Experience:
Previous experience in a similar role providing Desktop…
