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Travel Customer Service Executive
Job Summary
Advertiser
Salary / Rate
Posted
Travel Trade Recruitment
£22,000
11th April 2024
Location
Start Date
Essex
Type
Job Sector
Permanent
Travel, Leisure, Sport & Tourism
This is a fantastic opportunity for someone who is looking for a new challenge within the travel industry and to further their customer service experience with a travel company based in South Essex.
The successful candidate must have experience of working in a customer service environment, with excellent communication and organisational skills.
JOB DESCRIPTION:
Dealing with all customer queries by telephone, email and on occasion, face to face.
Ensure correct information is passed on to passengers.
Action cancellations / amendments to bookings
Issuing documentations to passengers, such as ticketing, pre travel information, itinerary change letters etc.
Entering passenger information onto our in house booking system correctly.
Taking payment from passengers.
SKILLS REQUIRED:
Previous experience within a the travel industry or customer service environment
Pleasant & professional telephone manner.
Effective Sales skills.
Excellent communication and organisational skills.
