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1st Line Support Engineer
Job Summary
Advertiser
Salary / Rate
Posted
Polar Recruitment Services Ltd
£27,000 - £28,000
16th May 2024
Location
Start Date
Berkshire
Type
Job Sector
Permanent
IT
This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career.
You will be working on a highly secure site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance.
Job summary:
As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you are unable to find a fix it, then it will be escalated to 2nd line support.
Essential skills/qualifications:
Strong communication skills and customer service
Active Directory experience
Prior first line support experience
Benefits:
Group personal pension - company will invest 3-6% of your salary
