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Customer Service Claims Handler
Job Summary
Advertiser
Salary / Rate
Posted
MPJ Recruitment Ltd
£24,479 - £26,000
11th March 2026
Location
Start Date
Lancashire
Type
Job Sector
permanent
Customer Service & Call Centres
Customer Service Claims Handler Up to £26,000 DOE Bolton - 9am to 5pm Job Description: MPJ Recruitment are currently working with a leading insurance company who are looking for Customer Service Claims Handlers to join their team, helping their customers and brokers in the UK. You'll be joining a business who are friendly, ambitious and are committed to developing talent and supporting your progression Customer Service Claims Handler Responsibilities: Manage a varied portfolio of domestic property claims from first notification to final settlement Handle initial calls and correspondence, confirming whether the policyholder has valid grounds to claim. Identify and refer any suspicious underwriting or potentially fraudulent claims. Collect accurate details and documents needed to progress each claim. Validate and negotiate settlements within your authorised limits. Maintain effective diary management and prioritise your caseload. Provide clear updates, progress information, and…
