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Operations Support Agent & Transport Administrator
Job Summary
Advertiser
Salary / Rate
Posted
Planwell Recruitment Ltd
Neg
19th March 2026
Location
Start Date
London
Type
Job Sector
permanent
Admin & Secretarial
We have an exciting opportunity to join a well-known distribution company based in Crayford. We have an opening available for capable capable, energetic Operational Support Agent to join their friendly team on a permanent basis. The main duties of this role will be answering phones, liaise with customers and drivers, responding to parcel enquiries, and driver debrief. You will offer support to their transport team whilst contributing to the day-to-day running of the department. What you will be doing: * Ensuring that customers' urgent packages get to the right place, on time * Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries * Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery * Entering data into client's in-house tracking system * Running clear and effective communication and collaboration with the team, your manager,…
