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Tenancy Sustainment Officer (Homelessness)
Job Summary
Advertiser
Salary / Rate
Posted
Honeycomb Group
£26,000
19th March 2026
Location
Start Date
Staffordshire
Type
Job Sector
permanent
Health Care & Medicine
Tenancy Sustainment Officer (Homelessness) £26,177.99 a year Full-Time, Permanent Stoke-on-Trent As a Tenancy Sustainment Officer, youll work with the Tenancy Sustainment Team to deliver high-quality Tenancy Sustainment to our Customers who are vulnerable and/or have complex needs, living in their accommodation in the Stoke on Trent area. Job requirements Providing contact, advice, and guidance to customers, including preparation and delivery of occupancy agreements, tenancy handbooks, information packs and sign-ups. Assisting with all areas of move-in to make sure new residents are made to feel comfortable. Maintaining tenancy conditions and making sure that properties and stock are maintained . Dealing with enquiries and complaints from tenants and members of the community or public. Making sure regular property and health and safety inspections are conducted and reporting any issues to the relevant teams. What were looking for Educated to degree level or equivalent and CIH Level 3…
