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Service Quality Manager
Job Summary
Advertiser
Salary / Rate
Posted
Meridian Business Support Limited
£55,000
19th March 2026
Location
Start Date
Suffolk
Type
Job Sector
permanent
Health Care & Medicine
Job Title: Service Quality Manager Reports To: Co-Chief Operations Officer / Director of Service Quality About the Role We are seeking an experienced and driven Service Quality Manager to support the delivery and continuous improvement of high-quality care services across a variety of settings, including elderly care, homecare, and specialist services. This role is primarily based across Norfolk and Suffolk, with occasional travel to other locations as required. You will work closely with managers and operational teams to promote a culture of excellence, ensuring services consistently meet regulatory standards and deliver outstanding care. Key Responsibilities Monitor, assess, and improve service quality across multiple care settings. Ensure compliance with all relevant regulatory requirements, including CQC standards. Work collaboratively with managers and operational teams to drive continuous improvement. Provide guidance, support, and constructive challenge to teams to maintain…
