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Customer Success Manager
Job Summary
Advertiser
Salary / Rate
Posted
Strive - GTM Talent Partner
Neg
19th March 2026
Location
Start Date
London
Type
Job Sector
{}
IT
We are currently partnered with a fast-scaling cybersecurity vendor who are building out their EMEA team and are backed by one of the leading VC's in this space. As a Customer Success Manager, you’ll own a portfolio of high-value enterprise customers, acting as a trusted advisor throughout the post-sales lifecycle. The role starts as a strategic individual contributor position, with a clear path to help build and lead a customer success function as the business scales. What you’ll be doing; Managing 5–6 strategic financial services accounts. Leading post-sales engagement and success planning. Partnering with technical and security teams on adoption and value delivery. Working alongside Sales Engineers across the customer lifecycle. Supporting upsell and expansion opportunities. Contributing to the build-out of customer success processes and best practices. Required experience; Customer success or account management experience in cybersecurity or IAM. Background in managing a team with…
