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First Response Apprentice
Job Summary
Advertiser
Salary / Rate
Posted
QA Limited
£22,932
16th March 2026
Location
Start Date
UK
Type
Job Sector
permanent
Legal
Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row. We are looking for a First Response team member to work within the First Response team within the Personal Injury & Reparation department. The First Response team is the first point of contact for clients, whether they are an individual, insurer or private company. The team plays an important role in capturing and converting enquiries. Responsibilities: 1 st point of contact when answering enquiries from clients and taking statements, triaging where necessary. You will gather information on new claim enquiries referred to by the department and update clients accordingly. Make calls to third parties on behalf of the team to gather information and document. Using iManage, you will input data which will be viewed by…
