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Technical Analyst
Job Summary
Advertiser
Salary / Rate
Posted
Randstad Digital
£20.00 - £23.00
19th March 2026
Location
Start Date
East Anglia
Type
Job Sector
contract
IT
Technical Support Analyst (3rd Line) Location: Norfolk Job Type: Full-time (includes on-call/shift work) The Role Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications Certification: MCP or MCSE (Windows 2003-2012). Education: Relevant Degree, HND, or HNC in a technical discipline. Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10. Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232. Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies. Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system. Key Responsibilities Provide 3rd line technical support for the onsite helpdesk. Manage…
