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Customer Experience Adviser
Job Summary
Advertiser
Salary / Rate
Posted
Seetec
Neg
16th March 2026
Location
Start Date
Cornwall
Type
Job Sector
{}
Admin & Secretarial
We’re seeking a dynamic and customer-focused Customer Experience Adviser to be the welcoming face of our team. In this role, you'll be the first point of contact for participants and stakeholders, providing a welcoming and efficient service both in person and over the phone. You’ll play a key part in supporting individuals on their journey to sustainable employment, while ensuring smooth programme transitions and delivering exceptional customer service. You'll facilitate warm handovers from Jobcentre Plus, and completing all necessary start-up administration such as identification checks and initial assessments. You’ll also support Employment Advisers during periods of absence, organise and deliver job search activities including CV preparation and application support, and build strong relationships with local employers to assist with recruitment events and vacancy campaigns. Additionally, you’ll provide ongoing support to participants in work, deliver high-quality administrative…
