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Customer Claims Handler- FNOL
Job Summary
Advertiser
Salary / Rate
Posted
Aioi Nissay Dowa Europe
£26,000 - £28,000
15th March 2026
Location
Start Date
Tyne and Wear
Type
Job Sector
{}
Accountancy
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we’re not just handling claims — we’re helping people through one of the most stressful moments in their lives. If you’re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You’ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you’ll make every interaction clear, supportive, and efficient. We’re looking for great listeners and problem solvers — people who can ask the right questions, make sound decisions, and explain complex situations in a way that’s easy to…
