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Service Designer - FLK13912
Job Summary
Advertiser
Salary / Rate
Posted
Falkirk Council
£40,001 - £50,000
16th March 2026
Location
Start Date
UK
Type
Job Sector
permanent
General Vacancies
Job Advert We are looking for a Service Designer to join our Innovation team at Falkirk Council. This is a hybrid working post. You can work from home and from our local office at The Foundry in Larbert. Who are we? The Innovation team works across the Council to improve the quality, accessibility, and efficiency of services for residents and staff. We use service design and technology to: Develop innovative digital solutions that meet business and customer needs Co-design services with users using service design approaches Challenge existing processes and ways of working Embed best practice and drive continuous improvement across services About the role As a Service Designer, you will work across a range of Council services to help teams understand user needs and redesign services around them. You will build strong relationships with service teams and in-house developers to co-design services that are practical, user-focused, and aligned with Council priorities. You will gather and…
