Customer Care Administrator

Job Summary

Advertiser Salary / Rate Posted
Forrest Recruitment £30,000 - £32,000
16th March 2026
Location Start Date
Merseyside
Type Job Sector
permanent Admin & Secretarial

Customer Care Administrator– Permanent – Wirral - £28k - Hybrid Working Forrest Recruitment are currently recruiting for a Customer Care Administrator who has experience working in a fast-paced, people focused environment. You will be working as part of a small, friendly, enthusiastic and supportive team. Key Responsibilities: * Handling customer enquiries by phone and email in a friendly and professional manner * Taking bookings and managing provisional reservations * Raising and managing customer invoices and responding to invoice requests * Taking payments and following up outstanding balances * Progressing customer enquiries and opportunities through a CRM system * Providing administration support and maintaining accurate records The ideal candidate will have excellent communication and organisational skills, have a confident and professional telephone manner and be a team player. Must be computer literate, with good working knowledge of all Microsoft Packages, including Excel.…

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