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Customer Service Representative
Job Summary
Advertiser
Salary / Rate
Posted
Restore Plc
Neg
15th March 2026
Location
Start Date
Kent
Type
Job Sector
permanent
Customer Service & Call Centres
About The Role Role: Customer Service Representative Contract type: Full time, permanent Location: Crayford, DA1 4QX (Role will be hybrid after successful completion of probation 1-2 days from home) Hours a week:35 Monday to Friday Salary/Hourly rate: £24,000 As a Customer Service Representative, you will provide exceptional service by liaising with both internal teams and external customers. Your role involves resolving queries efficiently within SLAs, maintaining high standards of quality, and meeting departmental and personal KPIs. Key responsibilities include delivering high-quality customer service, addressing financial and operational issues, and adhering to company procedures and GDPR practices. You will use customer portals to provide accurate quotes, support Account Managers, suggest process improvements, and build strong relationships across the business. Additionally, you'll inform customers of account changes, resolve complaints, and promote Restore Portal and other…
