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CRM & Loyalty Manager
Job Summary
Advertiser
Salary / Rate
Posted
Zachary Daniels Recruitment
£65,000 - £75,000
15th March 2026
Location
Start Date
Worcestershire
Type
Job Sector
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Marketing & PR
CRM & Loyalty Manager | The Midlands | Salary up to £75k Benefits Zachary Daniels Recruitment are partnering with a leading customer focused retail business to recruit a CRM & Loyalty Manager. This CRM & Loyalty Manager role will take ownership of the company's CRM, loyalty and customer engagement strategy, helping to drive stronger relationships with customers across both digital and in-store channels. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a key role in shaping lifecycle communications, evolving the loyalty proposition and using customer insight to increase engagement, retention and long-term value. This is a hands-on opportunity for a CRM & Loyalty Manager to influence how the business connects with its customers and delivers measurable commercial impact. Key Responsibilities Define and deliver the CRM strategy across the full customer lifecycle, including acquisition, onboarding, engagement, retention and reactivation Plan, execute and…
