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Customer Service Administrator
Job Summary
Advertiser
Salary / Rate
Posted
Zoom Recruitment
Neg
15th March 2026
Location
Start Date
West Midlands
Type
Job Sector
permanent
Sales
Customer Service Advisor A leading organisation within the building materials sector is seeking a commercially driven Customer Service Advisor to join its busy Customer Service Centre. This is a fast-paced, high-interaction role focused on pricing, selling and supporting customers while working to clear KPIs. You will play a key part in driving revenue growth through proactive selling, cross-selling and up-selling while ensuring customer experience. Responsibilities as a Customer Service Advisor : * Pricing and selling products in line with customer requirements and agreed authority levels. * Promoting cross-selling and up-selling opportunities to maximise revenue. * Handling all customer enquiries via phone, email and digitial. * Processing orders and ensuring purchase orders align with terms and conditions. * Supporting resolution of queries and disputes. * Completing all administrative tasks accurately and within deadlines. * Building strong internal relationships to ensure…
