Call Quality Coordinator / Administrator

Job Summary

Advertiser Salary / Rate Posted
Huntress - Leeds Neg
15th March 2026
Location Start Date
West Yorkshire
Type Job Sector
contract Admin & Secretarial

Call Quality Coordinator / Business Improvement Administrator Part-Time 30 hours per week 4 days Salary £26,000 pro rata 3 days in the office 1 day WFH after probation 5% Pension | 23 Days Holiday (pro rata) We are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax. This is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation. The Role Working closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements. Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance. Key Responsibilities Quality Assurance & Reporting…

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