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Customer Service Administrator
Job Summary
Advertiser
Salary / Rate
Posted
Staffing Innovations
£28,000 - £30,000
15th March 2026
Location
Start Date
Norfolk
Type
Job Sector
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Admin & Secretarial
Customer Service Administrator Norwich From £28k per annum dependent on experience Staffing Innovations are working with a successful and forward thinking engineering company in Norwich that is leading the way in its field. With significant expansion this is an exciting time to be joining the business. We are looking for an experienced Customer Service Administrator with a background in engineering or trade counter operations to join this successful team. Key Areas of Responsibility * Assisting the sales department with orders and queries. * Monitoring sales emails and distributing as required. * Obtaining price and availability from suppliers. * Set up new parts and prepare quotations for sales team. * Turn sales quotations into active sales orders. * Raise sales orders for field sales team's customers * Collating, analysing and reporting on sales information to the business as follows: * Stock management (purchasing, demand forecasting, supplier relations, goods-in, inventory…